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Omar Shipping / Remaining Balance
Free shipping to anywhere in the world!
Free shipping to anywhere in the world! Rugs ship directly from Morocco via DHL Express and usually take 7-14 days in transit, depending on the destination.
We want you to be completely satisfied with your purchase. If you are not satisfied with your rug for any reason, you may return it within seven (7) days of delivery for a full refund. Please note that this return policy only applies to readymade rugs and not custom orders.
If you choose to return the rug, it must be shipped back to the Company at your expense, and you will be responsible for payment of two-way shipping fees, insurance charges and any additional duties payable on international returns.
Please ensure that the rug is returned in its original condition with all tags and packaging intact. We reserve the right to refuse any returns that do not meet our return policy requirements.
Please note that you may not return a rug after the lapse of the seven day period. If you wish to return a rug, please contact our customer service team to initiate the return process.
Thank you for choosing our products, and we look forward to serving you again in the future.