Customer Reviews

Based on 24 reviews
96%
(23)
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4%
(1)
A
Vibrant Planet
Alyssa Ely Kuehne
Beautiful product, excellent service

It takes some time because the rugs are made to order, but it’s worth it. Very high quality item, just beautiful, and customer service was super responsive and great. Sent me pics of the rug in progress. Love it !

Perfect!

The rug we ordered exceeds all our expectations. It is so beautiful and amazingly plush. There was great communication on when the rug was shipped and the rug arrived quickly. It was packaged extremely well. A new family heirloom. We love this rug!

C
Fortitude
Christine S.
Gorgeous!!!

My client loves it...it is beautiful and luxurious.

LOVE LOVE LOVE!!

I just received my rug. It’s even better than I thought it would be. I will definitely buy again. Thanks Justin for answering all of my questions and customizing the size needed to fit the space!

Nice rug. Friendly vendor. Would buy again.

Very pleased with my choice,was

Very pleased with my choice,was better than the photo!! Thank you

Must buy

This piece completes my living room, so much more plush than I expected. The colours are just as vibrant as in the picture. Will cherish this rug for a long time.

N
Seaside
N.B.

As excellent as all of our other selections!

Red carpet

Amazing!

Two great experiences

Don't hesitate purchasing from this company. I bought two rugs at two different times and both times I had some questions for the seller. Justin responded to me very quickly and professionally on both occasions, and offered to send videos both times, which he followed up on the very next day. He's the type of seller you hope everyone would be. The rugs were exactly as described, and high quality.

N
Joy Ride - 5'3" x 7'1" - 1.60m x 2.15m
Nicholas B.
Have now bought 4 rugs

Have now bought 4 rugs from the illuminate collective and couldn't be happier. They are all gorgeous, incredibly comfortable and great quality. We absolutely love them.

N
The Trouble - 6'2" x 8'10" - 1.88m x 2.69m
N.B.

Bought 5 rugs in total and are totally obsessed with the quality. Communication and delivery were all amazing too.

N
Joy Ride - 5'3" x 7'1" - 1.60m x 2.15m
N.B.

Couldn’t sing higher praises.

Absolutely obsessed with this rug. Awesome quality and the sellers were in constant communication. We are so thrilled (we bought more immediately).

Marlow Rug

Absolutely delighted with the service and quality of the rug.
Would definitely purchase from Illuminate Collective again as the designs are unique and empowers the artisan's communities.

D
Life Of The Party
Deborah W.
Life Of The Party Lived Up To Its Name!

I ordered Life of the Party for a client. My client was alarmed because it was folded up so tight. I assured her it would release and look incredible within hours. It DID and she is thrilled. And her twin 9 year olds spent a lot of time rolling around on it because it is SO SOFT and luxurious. Stunning!

J
Samira
Jaime K.
We love our Illuminate Collective Rugs!

Over the years we’ve purchased a number of rugs from Illuminate Collective and we love them all! They bring so much character and texture to every room. Thank you!

S
Oversky
Suzanne M.
rug review

The background was supposed beige and it is pink:((

C
Great Feeling
Clarence H.
Phenomenally beautiful rug!

Truly a beautiful rug, and a work of art. Justin was extremely communicative and helpful throughout the shopping and buying process.

R
Gala
Rachael H.
Absolutely thrilled!

Bought a rug for my sisters 30th, and I am just as stoked as she is. It’s absolutely beautiful, it feels amazing to touch and is a wonderful addition to the lounge room. Thank you so much!

V
Helping Hand
Véronique J.
beautiful carpet, perfect service!

It was for sure a risk to order a carpet, which I didn’t see at all. But it was worth it. It was exactly as the picture showed en the quality is perfect. Don’t hesitate to order at this company! Thanks guys!!!!!!

C
High Hopes
Carl S.
High hopes

Everything about the process was smoothe as glass. Took about 10 days Morocco to Dallas. The rug is spectacular beautiful colors the pile is so soft best decision ever
Thanks so much. Carl

E
Zara
Elizabeth T.
I love it! Soft and

I love it! Soft and beautiful!

B
Harbor Lights
Brad B.
Great Seller!

beautiful rugs! FAST shipping! thanks!